Hardworking, friendly and passionate individual with excellent time management and customer service skills. Eager to join a flight attendant team, to train, grow and exceed in safety and service to create a pleasant experience for travelers.
Overview
8
8
years of professional experience
Work History
Receptionist
Camelback Subaru
Phoenix, AZ
08.2021 - Current
Answer large volume of incoming calls daily to resolve customer issues and inquiries.
Confirm appointments, communicate with clients and update client records.
Manage multiple tasks and meet time-sensitive deadlines.
Greet incoming customers professionally and provide friendly, knowledgeable assistance.
Provide clerical support to finance, sales and service departments.
Au Pair - Language Tutor
Borio Family
Savona, Italy
01.2020 - 06.2021
Developed bilingual abilities in Italian through immersive conversation and activities.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Prepared healthy food and provided domestic support for the family.
Created and implemented diverse educational strategies to boost development.
Transported child to and from school, medical appointments and extra-curricular activities.
Promoted language development skills through reading and storytelling.
Kid's Club Leader
Kyrene School District
Tempe, AZ
07.2015 - 12.2019
Created and introduced children to educational games and activities to boost learning.
Led children in creative, athletic and educational activities while maintaining safety and order
Applied positive behavior management techniques to enhance social interactions and emotional development.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Maintained group discipline through positive reinforcement and behavior modeling.
Sanitized tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Consulted with families to discuss activities and behaviors of each child.
Camp Counselor /Office Coordinator
Frost Valley YMCA
Claryville, NY
07.2018 - 08.2019
Led groups of children safely through a variety of camp activities.
Delivered first aid for accidents and injuries in compliance with established procedures.
Supervised groups of children in cabins for a sleepaway camp.
Coordinated supplies and recreational equipment for over 800 campers.
Resolved conflicts that arose between campers by listening to complaints and finding positive appropriate solutions.
Hostess
Snooze A.M. Eatery
Phoenix, AZ
10.2018 - 07.2019
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Stayed in constant contact with the managers, kitchen team and servers to ensure a positive guest experience.