MA ISABEL GARCIA
Fort Lauderdale,USA
Summary
Detail-oriented Front Desk professional with 5 years of experience in guest services and administrative support. Skilled in customer relations, recordkeeping, and problem-solving while managing multiple tasks in fast-paced environments. Committed to fostering guest satisfaction through effective communication and collaboration. Proficient in scheduling appointments, managing packages, and maintaining a welcoming atmosphere.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
FEMCARE
Plantation, USA
09.2019 - Current
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls, coordinating effectively with staff to promptly fulfill customer requests and improve service efficiency.
- Processed payments, ensuring accurate billing and timely receipt delivery to enhance customer satisfaction.
Front Desk Receptionist
ALL WOMEN'S HEALTHCARE OF SOUTH BROWARD
Plantation, USA
03.2017 - 06.2019
- Processed payments, ensuring accurate receipts and change for customers.
- Greeted visitors to provide information and direct to appropriate personnel.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Welcomed visitors, offering information and directing them to appropriate personnel for assistance.
- Managed multi-line phone system, efficiently routing calls and taking messages as needed.
- Recorded receipt of packages at front desk to ensure accurate delivery tracking., recorded deliveries and distributed to personnel.
Education
HIGH SCHOOL DIPLOMA -
Carlos P Garcia
Manila, Philippines 03.2002 - 03.2002
Skills
- Front Desk Receptionist
- Appointment Management
- Appointment scheduling
- Scheduling Software
- Computer Proficiency
- Communication skills
- Customer Service-Oriented
- Positive demeanor
Timeline
Front Desk Receptionist
FEMCARE
09.2019 - Current
Front Desk Receptionist
ALL WOMEN'S HEALTHCARE OF SOUTH BROWARD
03.2017 - 06.2019
HIGH SCHOOL DIPLOMA -
Carlos P Garcia
03.2002 - 03.2002