Summary
Overview
Work History
Education
Skills
Timeline
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Maison Callaway

Spotsylvania,VA

Summary

Attentive individual with extensive experience in counter work, providing excellent service and efficiently processing cash and credit card payments. Highly motivated employee with a desire to tackle new challenges, showcasing a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled at working autonomously and quickly acquiring new abilities.

Overview

1
1
year of professional experience

Work History

Front Desk

American Family Fitness
03.2024 - 09.2024
  • Processed payments accurately, balancing cash drawers at the end of each shift for financial accountability.
  • Managed phone lines effectively, directing calls to appropriate departments and taking accurate messages.
  • Enhanced guest experience by providing personalized service and maintaining a professional demeanor.
  • Kept lobby area clean and inviting, creating a positive first impression for guests upon arrival.
  • Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
  • Improved customer satisfaction by efficiently handling front desk tasks and promptly addressing guest concerns.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Sandwich Artist

Subway
06.2023 - 02.2024
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes
  • Greeted customers and provided product knowledge
  • Maintained cleanliness of work area throughout shift
  • Stocked shelves with products and supplies
  • Organized inventory for efficient restocking of products
  • Provided excellent customer service by addressing inquiries promptly and professionally
  • Assisted in the training of new staff members on proper sandwich-making techniques
  • Inspected equipment regularly for proper functioning and sanitation standards
  • Followed established procedures for handling money transactions accurately
  • Upsold additional items to increase store profits
  • Operated cash registers to process payments from customers

Education

Exercise Science

Marymount University
Arlington, VA

High School Diploma -

Spotsylvania High School
Spotsylvania, VA
04.2024

Skills

  • Menu Recommendations
  • Station Setup
  • Cleaning and Sanitizing
  • Multitasking and Prioritizing
  • POS Systems
  • Stocking and Replenishing
  • Strength Training
  • First Aid and CPR
  • Leadership Skills
  • Display Setup

Timeline

Front Desk

American Family Fitness
03.2024 - 09.2024

Sandwich Artist

Subway
06.2023 - 02.2024

High School Diploma -

Spotsylvania High School

Exercise Science

Marymount University

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Maison Callaway