Maison Witkowski
Wellington,FL
Summary
Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.
Overview
4
4
years of professional experience
Work History
Food Runner/Food Expeditor
Kaluz Restaurant
10.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
Front Desk Specialist/Appointment Scheduler
Advanced Diagnostic Group
08.2022 - 10.2023
- Improved customer satisfaction by efficiently handling front desk operations and addressing guest concerns promptly.
- Processed payments accurately while adhering to data security protocols, safeguarding sensitive customer information from unauthorized access or misuse.
- Handled high call volumes, directing inquiries to appropriate departments while ensuring timely resolution of issues.
- Took appointment bookings over phone, in person, and via computer for guests and provided confirmation information.
- Reached out to doctor's offices and clinics for prescriptions to follow up scheduling patients.
Food Runner/ Bus Boy
Sailfish Club of Florida
08.2021 - 04.2022
- Helped prep the kitchen area for a successful shift before rushes.
- Set up buffets, concert stages, and weddings.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Cleared, cleaned, and help set up tables after guests left to help prepare the business for new customers.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Education
High School Diploma -
Wellington Community High School
Wellington, FL01-2021
Skills
- Quick learner
- Team member training
- Teamwork and collaboration
- Strong work ethic
- Cleanliness standards
- Hospitality services
- Guest services
Timeline
Food Runner/Food Expeditor
Kaluz Restaurant
10.2023 - Current
Front Desk Specialist/Appointment Scheduler
Advanced Diagnostic Group
08.2022 - 10.2023
Food Runner/ Bus Boy
Sailfish Club of Florida
08.2021 - 04.2022
High School Diploma -
Wellington Community High School
Similar Profiles
Candice MurrayCandice Murray
Hostess at Kaluz RestaurantHostess at Kaluz Restaurant
Stevenson BeaubrunStevenson Beaubrun
Food Runner at Kaluz RestaurantFood Runner at Kaluz Restaurant
Logan MooreLogan Moore
Server at Kaluz RestaurantServer at Kaluz Restaurant
Isaiah HaganIsaiah Hagan
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Ava HowellAva Howell
Lacrosse Trainor at Self EmployedLacrosse Trainor at Self Employed