Maison Witkowski
Wellington,FL
Summary
Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.
Overview
4
4
years of professional experience
Work History
Food Runner/Food Expeditor
Kaluz Restaurant
10.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
Front Desk Specialist/Appointment Scheduler
Advanced Diagnostic Group
08.2022 - 10.2023
- Improved customer satisfaction by efficiently handling front desk operations and addressing guest concerns promptly.
- Processed payments accurately while adhering to data security protocols, safeguarding sensitive customer information from unauthorized access or misuse.
- Handled high call volumes, directing inquiries to appropriate departments while ensuring timely resolution of issues.
- Took appointment bookings over phone, in person, and via computer for guests and provided confirmation information.
- Reached out to doctor's offices and clinics for prescriptions to follow up scheduling patients.
Food Runner/ Bus Boy
Sailfish Club of Florida
08.2021 - 04.2022
- Helped prep the kitchen area for a successful shift before rushes.
- Set up buffets, concert stages, and weddings.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Cleared, cleaned, and help set up tables after guests left to help prepare the business for new customers.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Education
High School Diploma -
Wellington Community High School
Wellington, FL01-2021
Skills
- Quick learner
- Team member training
- Teamwork and collaboration
- Strong work ethic
- Cleanliness standards
- Hospitality services
- Guest services
Timeline
Food Runner/Food Expeditor
Kaluz Restaurant
10.2023 - Current
Front Desk Specialist/Appointment Scheduler
Advanced Diagnostic Group
08.2022 - 10.2023
Food Runner/ Bus Boy
Sailfish Club of Florida
08.2021 - 04.2022
High School Diploma -
Wellington Community High School
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