Proficiency in Microsoft Office, Google Drive, and Apple softwares
Maisy Fadum
Director Of Admissions & Social Services
Ely,MN
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
6
6
years of professional experience
Work History
Director of Admissions & Social Services
Boundary Waters Care Center
08.2020 - Current
- Kept accurate records of all administrative tasks, including resident assessments, incident reports, and billing documentation to maintain transparency with stakeholders.
- Streamlined admissions process for smoother resident transitions and increased occupancy rates.
- Streamlined insurance verification process for faster reimbursement rates.
- Streamlined insurance verification processes for increased efficiency and reduced errors.
- Educated clients on insurance policies and procedures.
- Increased overall efficiency by streamlining administrative processes related to filing claims paperwork and managing databases containing vital client information.
- Managed 30+ resident payors per day
- Ensured timely authorization updates daily, with an average of 5 skilled managed care plans.
Certified Nursing Assistant
Boundary Waters Care Center
03.2018 - 08.2020
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Educated patients and family members on best home care practices for healing and recovery.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Documented patient information and care activities in electronic health record.
Education
High School Diploma -
Memorial High School
Ely, MNSkills
Medical Recordkeeping
Policy Interpretation
Maintaining Financial Records
Insurance Verification and Authorization
Analytical Thinking
Medical Assistance Expertise
Software
Timeline
Director of Admissions & Social Services
Boundary Waters Care Center
08.2020 - Current
Certified Nursing Assistant
Boundary Waters Care Center
03.2018 - 08.2020
High School Diploma -
Memorial High School