Dawn Davis
Pipestone,MN
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
6
6
years of professional experience
Work History
Admissions/Director of Social Services
Edgebrook Care Center
01.2023 - Current
- Serves as an advocate for residents
- Complete care plans and assessments
- Participate in care conferences
- Contributed to a positive working environment through effective teamwork and collaboration with colleagues across various departments.
- Maintain records confidentially
- Provided emotional support to residents and their families, establishing trust and maintaining open lines of communication.
- Monitored vital signs and reported any changes or concerns to the nursing staff promptly, ensuring timely intervention when necessary.
- Streamlined the admissions process by implementing an efficient online application system.
- Provided exceptional customer service during phone and email interactions with prospective residents and their families, addressing concerns promptly and professionally.
Family Advocate and Teaching Assistant
Smoc Headstart
05.2021 - 01.2023
- Refer clients to resources in the community
- Set up and organized classrooms to encourage children's learning
- Enforce administration policies and rules governing students
- Observe students and record data
- 12 Home visits with parents monthly.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Conducted home visits to assess living conditions and provide personalized guidance on parenting challenges.
- Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
Custodian
SDSU
06.2018 - 05.2021
- Clean restrooms, lobbies, and other high traffic areas to meet sanitary regulations
- Operated equipment to move custodial supplies around different areas of the building
- Reported unusual occurrences and faulty equipment to the supervisor for immediate remedy.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Minimized disruptions to school activities through careful scheduling of routine maintenance tasks.
Education
Master of Social Work - Masters of Social
Walden University
Minneapolis, MN08.2025
Bachelor of Science - Human Development And Family Studies
South Dakota State University
Brookings, SD05.2010
Skills
- Database Management
- Recordkeeping Skills
- Active Listening
- Recruitment
- Conflict Resolution
- Interviewing Techniques
- Patient Advocacy
- Effective Communication
- Referral Coordination
- Crisis Intervention
- Empathy and Compassion
- Community Outreach
Timeline
Admissions/Director of Social Services
Edgebrook Care Center
01.2023 - Current
Family Advocate and Teaching Assistant
Smoc Headstart
05.2021 - 01.2023
Custodian
SDSU
06.2018 - 05.2021
Master of Social Work - Masters of Social
Walden University
Bachelor of Science - Human Development And Family Studies
South Dakota State University
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