Maithri Wijerathna
Forest Hills
Summary
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.
Overview
2027
2027
years of professional experience
Work History
Store Associate
Seven Eleven
New York, NY
2022 - Current
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and effective organization.
- Operated cash register efficiently, processing transactions and handling customer payments.
- Collaborated with team members to ensure cleanliness and organization of store displays.
Crew Member
Dunkin' Donuts
New York, NY
06.2019 - 2023
- Assisted in training new crew members on operational procedures and customer service standards.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Stocked shelves to organize aisles in assigned department.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Took orders, prepared meals, and collected payments.
Crew Member
SUBWAY®Restaurants
New York, NY
01.2019 - 02.2020
- Prepared and served beverages and food items efficiently during peak hours.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Collaborated with team members to fulfill customer orders quickly and accurately.
- Operated point-of-sale system for processing transactions and managing cash handling.
Education
Associate of Science - Business Administration
NIBM
Sri Lanka 01.2015
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
Timeline
Crew Member
Dunkin' Donuts
06.2019 - 2023
Crew Member
SUBWAY®Restaurants
01.2019 - 02.2020
Store Associate
Seven Eleven
2022 - Current
Associate of Science - Business Administration
NIBM