Utilized QuickBooks to manage deposit processing and expense entry tasks.
Executed basic website alterations to enhance user experience.
Utilized Microsoft Suite, including Word, Excel, Teams, PowerPoint, and Outlook, to enhance productivity and collaboration.
Managed front-facing and digital customer service experiences to enhance client satisfaction and loyalty.
Collaborated with team members on project management tasks to ensure timely completion.
Writing Center Consultant
Whitworth University
Spokane, WA
04.2024 - 05.2025
Assessed student writing needs and provided tailored guidance for improvement.
Facilitated workshops on academic writing techniques and citation styles.
Assisted in the development of effective writing skills for students through one-on-one consultations and group workshops.
Provided constructive feedback on drafts, helping students refine their writing skills and produce polished final products.
Tour Guide
Whitworth University
08.2023 - 12.2024
Collaborated with university departments to coordinate special events and customized tours for prospective students.
Fostered a welcoming environment by addressing questions and concerns, ensuring positive visitor interactions.
Built personal relationships with guests to promote positive experiences.
Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.