Maja Fournier
Springvale,ME
Summary
Dynamic professional with a proven track record in customer service and sales, exemplified during tenure at Bill Dodge Auto Group. Skilled in creating memorable experiences and building customer rapport, leveraging exceptional communication and upselling abilities. Achieved significant customer satisfaction through personalized service and resilience under pressure.
Overview
7
7
years of professional experience
Work History
Server
Salmon Falls Country Club
07.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Automotive Sales Consultant
Bill Dodge Auto Group
06.2023 - 07.2024
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
Server
Myst Oceanside Restaurant
05.2018 - 06.2023
- Encouraged a sense of community among frequent visitors through genuine interaction and familiarity with their preferences.
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
Education
High School Diploma -
Thornton Academy
Saco, ME05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Resilience under pressure
- Upselling and cross selling
- Friendly and enthusiastic
- Competitive
Timeline
Server
Salmon Falls Country Club
07.2024 - Current
Automotive Sales Consultant
Bill Dodge Auto Group
06.2023 - 07.2024
Server
Myst Oceanside Restaurant
05.2018 - 06.2023
High School Diploma -
Thornton Academy
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