Maja Milenkovski
Ostrander,OH
Summary
Highly self-motivated individual seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
7
7
years of professional experience
Work History
Server
Big Walnut Grill
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Store Manager
Cold Stone Creamery
09.2018 - 09.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Crew Member
Wendy's
03.2017 - 09.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Buckeye Valley Local High School
Delaware, OH05.2018
Some College (No Degree) -
Columbus State Community College
Columbus, OHSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Menu Memorization
- Memory retention
- Order Accuracy
- Service prioritization
Languages
Macedonian
Native or Bilingual
Spanish
Music
- Producing beats
- Singing/songwriting
- Filming music videos
- Photography
Exercise
- Running
- Weight-lifting
- Swimming
Traveling
- Macedonia
- Costa Rica
- Mexico
- Jamaica
- Canada
Timeline
Server
Big Walnut Grill
10.2023 - Current
Store Manager
Cold Stone Creamery
09.2018 - 09.2023
Crew Member
Wendy's
03.2017 - 09.2018
High School Diploma -
Buckeye Valley Local High School
Some College (No Degree) -
Columbus State Community College
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