Maja Robinson
Mobile,AL
Summary
Seeking documentation specialist opportunity to be able to assist in coordinating document management activities, developing and implementing procedures, and ensuring documents reach the right members of the staff in a accurate timely matter.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative for Veterans
MPF Federal
02.2024 - 02.2025
- Conducting thorough evaluations to determine the needs and eligibility of potential caregivers for the PCAFC program.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Documentation Specialist
Change Healthcare
01.2021 - 02.2024
- Emails
- Extracting incorrect information or incorrect patient from charts
- Coding charts correctly assigning them to correct folders
Patient Financial Clearance
GetixHealth
05.2018 - 01.2021
- Epic
- Insurance verification
- Submitting authorization request and following up with insurance companies for approvals
Education
High School -
Murphy High School
Mobile, AL01.2012
Skills
- Patient care
- BLS certified
- Sterilization procedures
- Placing amalgam fillings
- Taking impressions
- Taking x-rays
- Applying elastics
- Removing elastics
- Placing power chains
- Changing power chains
- File insurance claims
- Answering multi-line phone
- Inventory
- Document Management
- Medical Records
- EMR Systems
- Triage
- Experience Administering Injections
- Vital Signs
- Epic
- Medical Billing
- ICD-10
- Hospital Experience
- Medical Coding
- CPT Coding
- Auditing
- Insurance Verification
- Medical Terminology
- Anatomy Knowledge
- ICD Coding
- Phone Etiquette
Certification
- CNA, 10/01/20
- BLS Certification, 10/01/20
- Medical Coding Certification, 10/01/20
- Certified Medical Assistant, 10/01/20
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer Service Representative for Veterans
MPF Federal
02.2024 - 02.2025
Documentation Specialist
Change Healthcare
01.2021 - 02.2024
Patient Financial Clearance
GetixHealth
05.2018 - 01.2021
High School -
Murphy High School