Majida Panfil,CMA,RN
Tarpon Springs,FL
Summary
Experienced bilingual registered nurse and certified medical assistant technician with a strong background in customer and medical service. Demonstrated ability to provide compassionate care to diverse patient populations, adhere to medical protocols, and maintain a high level of professionalism. Effective communicator with patients, families, and healthcare teams to facilitate optimal outcomes. Committed to delivering exceptional healthcare services and contributing to the overall well-being of individuals seeking medical assistance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Ortho Surgical Progressive Care
BayCare Health System
06.2024 - Current
- Reduced hospital readmission rates through thorough discharge planning and patient education on self-care practices.
- Maintained accurate, comprehensive electronic health records for each patient, contributing to improved clinical decision-making and seamless interdisciplinary communication.
- Participated in ongoing education and training opportunities to stay current with best practices in progressive care nursing.
- Improved patient satisfaction scores by providing compassionate, attentive care and maintaining clear communication with patients and families.
- Acted as a patient advocate, ensuring that patients'' wishes were respected and their needs met within the context of their medical treatment plans.
- Skillfully managed multiple high-acuity patients simultaneously while prioritizing tasks according to urgency and importance.
- Provided emotional support to patients and families during difficult healthcare experiences, fostering a supportive environment that promoted healing.
- Implemented continuous quality improvement initiatives within the unit, contributing to the ongoing enhancement of nursing practice standards.
- Administered medications accurately and safely, closely monitoring patients for potential side effects or adverse reactions.
- Completed daily assessments and documented information in electronic medical records.
Team Lead Teacher
Saint Charles Park District
01.2021 - 09.2023
- Led bell school program team, collaborating with staff and grade school children.
- Led training sessions for new employees.
- Supervised daily activities of staff and children for safety.
Certified Medical Assistant
DuPage Medical Group Family Medicine
06.2020 - 10.2020
- Documented patient health data employing Epic software during rooming procedures.
- Provided care and support for patients across all age groups.
- Proficiently handled autoclave equipment to maintain safety standards.
Advocate Health Medical Group/Pediatric Certified Medical Assistant
Batavia Pediatrics
08.2016 - 10.2019
- Roomed patients, recorded vitals, and updated health information on Epic software.
- Supported pediatric patients ranging from newborns to young adults.
Staff Trainer and Scheduler
Shakou Restaurant
05.2015 - 11.2018
- Managed customer inquiries and facilitated booking.
- Supported event staff with tasks and responsibilities.
- Staff training, hiring, and scheduling managed efficiently.
Certified Medical Assistant
Northwestern Medicine/Cadence Physicians Group
06.2015 - 08.2016
- Rooming patients and taking all vitals and health information
- Logging all patient health history information on Epic software, performing quality controls and lab tests, performing EKG exams, doing callbacks on patients' lab results, administering injections, stocking medical products, and keeping all exam rooms sanitized and ready for the physicians
Certified Medical Assistant
Dupage Medical Group
01.2015 - 06.2015
- We were rooming patients and taking all vitals and information, logging all patient health history information on Epic software, performing quality controls and lab tests, performing EKG exams, doing callbacks on patients' lab results, giving injections, stocking medical products, and keeping all exam rooms sanitized and ready for the physicians-translators to all bilingual patients for physicians and front office staff
Retail Merchandiser
Hallmark Store Company
08.2013 - 03.2014
- Serviced three Walgreens Hallmark locations, organizing seasonal displays and merchandise.
- Ensured orders were restocked promptly.
- Conducted seasonal merchandise audits.
- Developed visually appealing seasonal displays.
- Resolved customer issues promptly.
- Multi-Task always
- I have assisted in training new hires
School Translator and Teacher
Community Unit School District 303
09.2009 - 01.2013
- Worked as a native Spanish-speaking translator for families and school office help
Substitute Teacher for School District
District 303, Saint Charles Illinois Schools
09.2011 - 06.2012
- I assisted bilingual students with all general studies courses
- I also assisted children with special needs with everyday classroom duties and class courses in Spanish-translating general bilingual office calls and parent meetings
Assistant Kindergarten Teacher/ Assistant Day Camp Director
JFH Educational Academy
09.2009 - 09.2011
- Facilitated learning and development for kindergarten students.
- Handled early morning school operations.
- Delivered Spanish lessons to K-6th graders.
- Supervised campers and provided support to the head director.
- Oversaw workforce management and implemented training programs.
Education
BSN - Nursing
Capella University
RemoteADN - Nursing
Rasmussen University of Nursing
Aurora, IL12.2022
A.A.S. - Medical Assisting
Rasmussen University
Aurora, IL04.2015
A.A.S. - Computer-Aided Design/CAD
Robert Morris University
Chicago, IL02.1991
Skills
- Medical Law & Ethics
- Pathophysiology
- Pathology
- PCC
- Cerner English
- Epic Software
- PCC Software
- Pharmacology
- Anatomy
- Clinical Skills
- Pharmacology for Allied Health
- EMR Systems
- Customer service excellence
- Knowledge and compliance with the HIPAA Law
- Experience with Children
- Knowledgeable in skills of direct patient care and procedures
- Solid understanding of Medical Terminology
Educated in measuring vital signs and administering injections
Certification
- BLS Certification
- Substitute Teaching Certification
- Compact State Nurse License
- AED Certification
- TNCC Certification
- First Aid Certification
- BLS Certification
- Certified Medical Assistant
- RN License
- RN, 04/30/25, FL
Languages
Spanish
Native or Bilingual
Timeline
Ortho Surgical Progressive Care
BayCare Health System
06.2024 - Current
Team Lead Teacher
Saint Charles Park District
01.2021 - 09.2023
Certified Medical Assistant
DuPage Medical Group Family Medicine
06.2020 - 10.2020
Advocate Health Medical Group/Pediatric Certified Medical Assistant
Batavia Pediatrics
08.2016 - 10.2019
Certified Medical Assistant
Northwestern Medicine/Cadence Physicians Group
06.2015 - 08.2016
Staff Trainer and Scheduler
Shakou Restaurant
05.2015 - 11.2018
Certified Medical Assistant
Dupage Medical Group
01.2015 - 06.2015
Retail Merchandiser
Hallmark Store Company
08.2013 - 03.2014
Substitute Teacher for School District
District 303, Saint Charles Illinois Schools
09.2011 - 06.2012
School Translator and Teacher
Community Unit School District 303
09.2009 - 01.2013
Assistant Kindergarten Teacher/ Assistant Day Camp Director
JFH Educational Academy
09.2009 - 09.2011
A.A.S. - Medical Assisting
Rasmussen University
A.A.S. - Computer-Aided Design/CAD
Robert Morris University
BSN - Nursing
Capella University
ADN - Nursing
Rasmussen University of Nursing
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