Majkeida Thomas
Summary
Accomplished and mission-driven professional with over 15 years of progressive leadership experience spanning public service, logistics management, human resources, and regulatory compliance. Army veteran with a proven record of safeguarding multimillion-dollar assets, leading cross-functional teams, interpreting complex federal and state policies, and delivering operational excellence in high-pressure environments. Recognized for integrity, strategic decision-making, and the ability to align organizational priorities with compliance standards while maintaining the highest level of confidentiality and professionalism.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Eligibility Advisor
Texas Health and Human Services Commission
Texas
01.2025 - Current
- Analyzed state and federal regulations to assess eligibility for public assistance programs, conducting over 50 financial assessments weekly.
- Apply state policy and federal regulations governing public assistance programs to determine eligibility.
- Performeligibility and budget household finances to determine benefit qualifications and program compliance.
- Maintain strict confidentiality and safeguard sensitive personal and financial information.
- Communicate policies, financial requirements, and program guidelines clearly and professionally to diverse populations.
Logistics Manager
United States Army
Fort Hood, TX
09.2023 - 07.2025
- Directed logistics operations and property accountability for high-value military assets in a dynamic operational environment. Oversaw multimillion-dollar equipment inventories, strengthened personnel readiness, and ensured full regulatory compliance in support of mission-critical objectives.
- Conducted five property inventories with zero discrepancies; accounted for over $6 million in sensitive equipment and property, ensuring 100% accountability.
- Developed 16 personnel, strengthening sustainment capabilities and contributing to improvements in operational processes.
- Collaborated with peers to define priorities, develop progression plans, and evaluate operational effectiveness.
- Performed administrative functions including compiling, storing, and retrieving production data for reporting and compliance monitoring.
Supervisor (Special Assignment)
United States Army
Drawsko Pomorskie, Poland
01.2023 - 09.2023
- Supervised 14 personnel responsible for administrative, logistical, and personnel actions while overseeing equipment valued at over $758 million. Increased productivity from 50% to 90% through structured goal setting, performance monitoring, and corrective action planning.
- Conducted internal reviews to identify operational gaps and implemented improved systems and procedures.
- Analyzed workflows to streamline design and enhance operational efficiency.
- Guided development of comprehensive process plans including personnel, material, acquisition, and equipment requirements.
- Directed management of $82 million in equipment inventory without loss.
- Oversaw readiness operations for 678 personnel across six offices, ensuring accountability and compliance.
Logistics Manager
United States Army
Fort Hood, TX
07.2020 - 01.2023
- Led logistics and administrative support for 108 personnel across multiple facilities while managing $70 million in assets. Executed audits with zero-loss outcomes and increased staff productivity by 50%.
- Planned, developed, and evaluated training programs to optimize organizational performance.
- Maintained operational plans including program requirements, labor hours, and cost analysis to maximize resource allocation.
- Built succession planning strategies to ensure leadership continuity and employee progression.
Human Resource Assistant (GS-9)
Joint Force Headquarters – Military Department
Montgomery, AL
06.2017 - 07.2020
- Led staffing operations and comprehensive HR functions for the Alabama National Guard, advising leadership and ensuring regulatory compliance with federal standards.
- Trained employees to ensure compliance with organizational and government policies and regulations.
- Directed recruitment, placement, and retention strategies under Title 5 and Title 32 guidelines.
- Executed HR operations including personnel records management and compliance oversight.
- Processed and verified personnel actions and hiring documentation for regulatory accuracy.
- Promoted workplace equity through SHARP and EO program support.
Correctional Supervisor
Alabama Department of Corrections
Montgomery, AL
12.2011 - 04.2017
- Supervised 14 personnel per shift, ensuring institutional safety and operational integrity by enforcing regulations, managing emergency procedures, and maintaining 100% compliance with policies and protocols
- Maintained facility security by overseeing inmate movement, controlling contraband, and leading crisis response efforts, reducing security incidents by 15%
- Led training sessions for 20+ new correctional staff on safety protocols and operational standards, improving onboarding efficiency and readiness
- Directed daily operations and staff performance, achieving consistent compliance with institutional policies and enhancing overall operational efficiency by 25%
Education
Bachelor of Science - Psychology
Colorado Technical University
Colorado Springs, CO05.2027
System Applications & Products - SAP
St. Michaels Learning Academy
Killeen, TX09.2025
Skills
Secret Security Clearance Policy & Regulatory Compliance Eligibility Determination Household Financial Assessment Logistics & Asset Management Team Leadership
Performance Evaluation Technical & Operational Guidance Confidentiality & Data Protection Conflict Resolution Executive-Level Communication Strategic Communications Inventory Management Process Improvement Training & Development Customer Service Excellence Critical Thinking Adaptability
Certification
Contracting | GCSS-ARMY | Military Postal Qualification Leaders Course | Ethics at Work | APOST / CPR Certified Life Coach Microsoft Office Suite | Windows | Mac OS
HIGHLIGHTS OF EXPERTISE
- Develop recommendations based on guidelines, procedures, policies, rules, and regulations, monitor compliance through policy and procedural evaluation.
- Provide technical assistance to staff and organizations to ensure operational efficiency and effectiveness.
- Conduct staff performance evaluations and recommend personnel actions based on administrative reports, studies, and specialized projects.
Timeline
Eligibility Advisor
Texas Health and Human Services Commission
01.2025 - Current
Logistics Manager
United States Army
09.2023 - 07.2025
Supervisor (Special Assignment)
United States Army
01.2023 - 09.2023
Logistics Manager
United States Army
07.2020 - 01.2023
Human Resource Assistant (GS-9)
Joint Force Headquarters – Military Department
06.2017 - 07.2020
Correctional Supervisor
Alabama Department of Corrections
12.2011 - 04.2017
Bachelor of Science - Psychology
Colorado Technical University
System Applications & Products - SAP
St. Michaels Learning Academy