Summary
Overview
Work History
Education
Skills
Timeline
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Major D. Moore

Major D. Moore

Mansfield

Summary

Dynamic professional with a proven track record at Enterprise Mobility, excelling in sales, leadership and customer service. Achieved top sales performance while enhancing branch growth and profitability. Skilled in negotiation and problem-solving, adept at fostering teamwork and driving results in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Enterprise Mobility
Mansfield
11.2023 - Current
  • Achieved #1 and #2 on a sales and customer service performance matrix with over 100+ other managers in the North Central region
  • Market to body shops, dealerships, and insurance agents weekly to help growth & profitability: increasing branch operating profit by +10%
  • Develop and implement negotiation and de-escalation strategies to help achieve customer service scores well above corporate average

Horizontal Construction Engineer

Ohio Army National Guard
07.2015 - Current
  • Trained in operating heavy machinery in order to construct and repair vehicular roadways and repair airplane runways
  • Supervise a team of 50+ soldiers, ensuring information is disseminated proficiently, job duties are delegated orderly and effectively, and individuals are achieving mental and physical requirements

Border Patrol Surveillance Operator

Ohio Army National Guard
10.2021 - 12.2022
  • Ordered to Active Duty in support of Presidential Declaration of Emergency on the Global War on Terror and Operations related to homeland security reporting, administration, and training of the National Guard
  • Responsible for the operations of surveillance sites, maintaining national security, and observing and reporting suspicious activities to Customs and Border Protection
  • Performed duties as a site lead, accounting for over $1.5 million of equipment with 100% accountability daily

Insurance Representative

American Income Life
North Royalton
01.2020 - 06.2020
  • Called 500+ individuals weekly, meeting with hardworking members of labor unions, credit unions, and associations to provide supplemental life insurance policies to protect their families
  • Interviewed prospective clients remotely and face-to-face to investigate and gather information about their family, medical, and financial history in order to determine accurate and affordable insurance products

Education

Bachelor of Business Administration - Marketing

University of Toledo
Toledo, OH
12.2019

Skills

  • Leadership
  • Negotiation
  • Adaptability
  • Time Management
  • Problem Solving
  • Customer Service
  • Teamwork
  • Communication

Timeline

Assistant Manager

Enterprise Mobility
11.2023 - Current

Border Patrol Surveillance Operator

Ohio Army National Guard
10.2021 - 12.2022

Insurance Representative

American Income Life
01.2020 - 06.2020

Horizontal Construction Engineer

Ohio Army National Guard
07.2015 - Current

Bachelor of Business Administration - Marketing

University of Toledo

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