- Learning new cooking techniques and expanding my culinary skills
- Reading
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy helping others and giving back to the community
- Passionate about balancing physical health with mental and emotional wellness
- I have a passion for photography and editing photos
Mak Shaw
Edmond
Summary
Dedicated server with a focus on exceptional customer service, guest engagement, and food safety. Proven ability to enhance dining experiences through strong multitasking and teamwork. Keep a happy and welcoming demeanor while working, and a positive attitude.
I am very motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden
2639 W Memorial Rd, OKC
09.2025 - Current
- Provided exceptional customer service by promptly addressing guest needs and concerns.
- Demonstrated menu knowledge to effectively recommend dishes and answer inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Processed payments accurately using POS system, ensuring efficiency during peak hours.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Sonic Car-Hop/Fountain Worker
Sonic Drive-In
Okemah, OK
10.2024 - 07.2025
- Delivered prompt service during peak hours, contributing to positive customer experiences.
- Operated drink fountain equipment to ensure quality beverage preparation.
- Maintained cleanliness and organization of work area to meet health standards.
- Assisted in training new employees on proper fountain operations and safety protocols.
- Displayed strong multitasking abilities by handling multiple orders simultaneously, ensuring timely completion of tasks.
- Trained new employees in standard operating procedures, ensuring consistency in product quality and service delivery.
- Increased sales by upselling additional items and promoting seasonal specials.
Loves Team Member
Loves Travel Stop
Okemah, OK
05.2024 - 09.2024
- Provided excellent customer service to enhance guest satisfaction and loyalty.
- Operated cash register efficiently, processing transactions accurately and handling various payment methods.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Maintained cleanliness and organization of store areas, ensuring compliance with health and safety standards.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Aunt Shannon's
Shani Peters
Selden, KS
01.2022 - 06.2023
- Managed food preparation and cooking processes to ensure high-quality dishes.
- Ran entire kitchen line all on my own including a propane grill, blackstone, fryer
- Implemented time-saving practices that enhanced overall kitchen efficiency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Education
Bachelor of Science - Nursing
University of Central Oklahoma
Edmond, OK05.2029
Skills
- Exceptional customer service
- Guest engagement
- Upselling
- Cash handling
- Food safety
- Strong multitasking
- Attention to detail
- Team collaboration
- Strong work ethic
Accomplishments
- I was selected through an application process of over 100+ applicants to be a New Broncho Orientation Leader at UCO.
- My sales are always very high as I ensure to promote any deals or sales going on.
- I am comfortable using Microsoft Word/Excel.
- Ran entire kitchen line on my own at 15 years old.
Interests
Timeline
Server
Olive Garden
09.2025 - Current
Sonic Car-Hop/Fountain Worker
Sonic Drive-In
10.2024 - 07.2025
Loves Team Member
Loves Travel Stop
05.2024 - 09.2024
Aunt Shannon's
Shani Peters
01.2022 - 06.2023
Bachelor of Science - Nursing
University of Central Oklahoma