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An experienced professional skilled at assisting employees with learning tasks, improving performance, and maximizing productivity. Committed to continuous learning and staying current with industry trends or updates to ensure successful training outcomes. Hardworking, with a strong work ethic, and the ability to adapt to diverse environments.

Motivated individual with over 7 years of corporate exposure, eager to learn and connect with diverse individuals. Possessing a strong sense of compassion and ethics, I bring a well-rounded skill set in organizational and professional capacities. Viewed as an asset within any company, I strive to achieve both goals and growth opportunities simultaneously. Previously a Senior Associate in the insurance sector, with a proven track record as a former Senior Analyst at Facebook in the corporate industry.
Professional training specialist equipped with strong background in developing and delivering impactful training solutions. Known for enhancing team performance through innovative instructional techniques and fostering collaborative learning environment. Reliable and adaptable, with focus on achieving measurable results.

Resourceful professional with 5+ years in healthcare support, quality assurance, and data management. Expertise in documentation, inspections, data entry, and compliance within fast-paced environments. Proven ability to enhance operational efficiency and support patient and client needs through clear communication and effective training.

Experienced healthcare operations, training, and customer service professional with over five years of experience supporting Medicare Prescription Drug Plan members and developing high-performing teams. Progressed from Customer Service Representative to Account Supervisor and Trainer at Teleperformance USA, demonstrating strong leadership, coaching, and employee development skills. Proven ability to deliver training programs, improve performance, ensure compliance, and support operational excellence in fast-paced call center environments.

A dedicated professional with expertise in training material creation, communication excellence, and quality and training audits. Demonstrates a strong ability to develop comprehensive training programmes that enhance team performance and ensure compliance with industry standards. Adept at conducting thorough audits to maintain high-quality standards and improve operational efficiency. Career goals include leveraging skills to drive organisational success through innovative training solutions and continuous improvement initiatives.

Makaila Evans

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Bachelor of Science - Architectural Engineering

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Bachelor of Science - Architectural Engineering

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