Hi, I’m
Makala Horsch
Wichita,KS
Summary
Recent graduate with high hopes of becoming a well experienced dental assistant. I am a positive, energetic, and driven individual who is well trained in customer service. I am eager to contribute to a thriving practice and offer the best dental care to patients.
Overview
8
years of professional experience
Work History
Bricktown Brewery
Server trainer/Bartender
02.2021 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Managed up to 14 different tables at one given time
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Trained new staff consistently while offering professional and friendly service
Dermatology Clinic
Medical Records/Receptionist
10.2022 - 03.2023
Job overview
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Insight Global
Contact Tracer
12.2020 - 12.2022
Job overview
- Helped vulnerable individuals navigate complex healthcare system.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Accelerated Dental Assisting AcademySalina, Kansas
from Dental Assisting
04.2023
Butler Community CollegeAndover, KS
from General Studies
05.2019
University Overview
- Dean's List [Semester and Year]
- Honor Roll [Semester and Year]
Rose Hill High SchoolRose Hill, KS
High School Diploma
05.2017
Skills
- Well trained in customer service
- communication skills
- Goal-driven, Competitive, Resilient
- Multi-tasking
- Adaptability, Quick Learner
- Positive Attitude
- Dental Radiography
- Taking Impressions
- Sterilization
- Pour and trim molds
Timeline
Medical Records/Receptionist
Dermatology Clinic
10.2022 - 03.2023
Server trainer/Bartender
Bricktown Brewery
02.2021 - Current
Contact Tracer
Insight Global
12.2020 - 12.2022
Accelerated Dental Assisting Academy
from Dental Assisting
Butler Community College
from General Studies
Rose Hill High School
High School Diploma