Makala Kraemer
Medford
Summary
I have such a strong compassion working and making sure they are taken care of properly. I have a big heart and that does not go unnoticed.
Knowledgeable Human Services with background in leading social service programs and driving community outreach initiatives. Successfully managed multidisciplinary teams, ensuring seamless delivery of services to diverse populations. Demonstrated expertise in crisis intervention and program development.
Experienced with managing social service programs, ensuring effective service delivery to diverse populations. Utilizes strong leadership and program development skills to drive impactful community initiatives. Track record of fostering collaborative team environments and achieving positive outcomes.
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
5
5
years of professional experience
Work History
Social Services Director
Rib Lake Health Services (North Shore Health Care)
Rib Lake, WI
09.2023 - Current
- I started here as a casual employee as a CNA and officially went full time October 1, 2024. I provide cares for each resident depending on what they need assistance with, whether it be washing up, dressing, toileting, showers, brushing teeth, feeding, end of life care etc. I show compassion and empathy to each person I meet and come in contact with! As of March 2025 I worked my way up the ladder and accepted a position for the Social Services Director and have since been in this role.
Colonial Health and Rehabilitation
10.2023 - 10.2024
- I am a Certified Nursing Assistant here, I advocate to and for my residents and co-workers. I provide compassion and empathy along with doing cares for my residents, such as, Daily life (washing up, showers, brushing teeth, dressing, toileting, feeding, end of life care.) I was full time from October 2023 until 2024 of this year but did go down to casual for the sake of the one hour commute and Wisconsin winters.
Our house Senior living
07.2022 - 02.2024
- I worked as a casual caregiver here but actively since 2018. I have my degree as a certified nursing assistant which I achieved in May of 2023.
WEATHER SHIELD CORPORATE
06.2021 - 03.2023
- Order entry, Customer service, Time management as we had deadlines for quotes and orders (end of month quota had to be met, jobsite bidding).
Education
Associate of Science - General Education For Nursing Program
North Central Technical College & Mid – State Technical College
Wausau, WI02-2024
CNA - undefined
North Central Technical College
05-2023
Human Services - Human Services
Nicolet Technical College
Rhinelander, WI05-2027
Skills
- Caregiving 5 years, Med Pass 5 years certified, CPR and First aid and BLS certified, Certified Nursing Assistant, proficiency in Microsoft Customer service, order entry, and time management
- Written and verbal communication
- Client needs assessments
- Community outreach
- Proficient in Microsoft, excel spreadsheet
- Onsite facility tours
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Active listening
Timeline
Colonial Health and Rehabilitation
10.2023 - 10.2024
Social Services Director
Rib Lake Health Services (North Shore Health Care)
09.2023 - Current
Our house Senior living
07.2022 - 02.2024
WEATHER SHIELD CORPORATE
06.2021 - 03.2023
CNA - undefined
North Central Technical College
Associate of Science - General Education For Nursing Program
North Central Technical College & Mid – State Technical College
Human Services - Human Services
Nicolet Technical College