Makaliah Johnson
Ahwatukee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pre Sales/Post Sales
Realtor.com
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Collections Specialist
IQ Data International
08.2023 - Current
- Collecting owed debts
- Data entry
- Cold calling
- Inbound/ outbound calls
- Notating
- Accounting
Leasing Specialist/Assistant Manager
HNN Communities
11.2022 - 08.2023
- Low affordable housing applicants
- Screening tenants
- Month end
Leasing Specialist/Manager
Muse MGMT
03.2021 - 11.2022
- Yardi, on-site, CRM trained
- Check scanning
- Generating leases
- In-bound/outbound calling
- Generating notices (14-days, pay or vacate, NTVs, Evictions)
- Problem solving
- HR Services
Leasing Professional
Bella Vista
08.2020 - 03.2021
- Inspects apartments prior to resident move-in
- Sales
- Connecting with prospects
- Answering phones and scheduling appointments
- Onsite trained, working with bluemoon currently
- Experience with CRM and YARDI
Education
College Training - Medical Coding
Tacoma Community College
Spokane, WA06.2020
AAS - Pre-Dental
Everett Community College
Everett, WA12.2017
High School Diploma -
Auburn Mountainview High School
Auburn, WA06.2014
Skills
- Google Docs
- Organizational skills
- Computer skills
- Budgeting
- Fair Housing Regulations
- Communication skills
- Medical coding
- Event Planning
- LIHTC
- CRM software
- Administrative experience
- Microsoft Office
- Property Leasing
- Customer service
- Yardi
- Microsoft Word
- Time management
- Account management
Certification
- CMCA
- First Aid Certification
- Microsoft Expert
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Pre Sales/Post Sales
Realtor.com
09.2024 - Current
Collections Specialist
IQ Data International
08.2023 - Current
Leasing Specialist/Assistant Manager
HNN Communities
11.2022 - 08.2023
Leasing Specialist/Manager
Muse MGMT
03.2021 - 11.2022
Leasing Professional
Bella Vista
08.2020 - 03.2021
AAS - Pre-Dental
Everett Community College
High School Diploma -
Auburn Mountainview High School
College Training - Medical Coding
Tacoma Community College
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