Makara Kings
Shift leader with a year of experience in managing operations and enhancing team morale at Crumbl Cookies. Demonstrates strong skills in team leadership, inventory management, and customer satisfaction, driving measurable efficiency and productivity improvements. Committed to fostering a supportive and efficient work environment through effective training and resource optimization.
Knowledgeable individual with deep familiarity with espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.
Passionate and creative individual with talent for producing visually appealing and delicious baked goods. Knowledge of baking techniques and ingredient functionalities, coupled with skills in precision and time management. Committed to delivering high-quality products that delight customers and enhance the bakery's reputation.
Work History
Barista
2 Months- Delivered friendly customer service while taking orders and resolving product questions at register.
- Prepared handcrafted espresso, brewed, and blended beverages following standard recipes and beverage routines.
- Operated cash handling and POS transactions accurately during high-volume customer rushes.
- Maintained clean, organized café, including counters, equipment, and customer seating areas.
Baker
9 Months- Prepared breads, pastries, and desserts following standardized recipes and production schedules.
- Operated ovens, mixers, and proofers to ensure consistent quality and proper bake times.
- Measured ingredients accurately to maintain flavor, texture, and presentation standards.
- Monitored ingredient freshness and rotated stock to support kitchen inventory control.
Shift leader
1 Year- Supervised shifts to maintain operational efficiency, ensuring smooth operations and high team morale
- Resolved customer issues, enhancing satisfaction and loyalty
- Trained team members to improve service quality and streamline productivity
- Oversaw inventory management to track stock levels, reducing waste and optimizing resources
- Enhanced customer satisfaction through effective problem-solving