Makaya Johnson
Tempe,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
2020 Image Eye Centers
02.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
- Responded to inquiries by directing calls to appropriate personnel.
scheduling coordinator
Marcy's Vantage Care
01.2023 - Current
- Coordinate between client needs and employee availability.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Medical Records Clerk
TMS Design
07.2022 - 12.2022
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside Correctional facilities according to facility, state, and federal law.
Education
Associate of Arts - Human Services
Northeast Community College
Norfolk, NE12.2023
High school diploma -
Allen High School
Allen, NE05.2022
Skills
- Compassionate
- Problem solving
- Time management
- Communication
- Computer proficiency
- Attention to Detail
- Patient Relations
- Scheduling
- Patient Records Management
- Filing and Recordkeeping
Awards
- National Honor Society
- American Junior Academy of Sciences
- National Association of Academies of Science
Timeline
Patient Care Coordinator
2020 Image Eye Centers
02.2024 - Current
scheduling coordinator
Marcy's Vantage Care
01.2023 - Current
Medical Records Clerk
TMS Design
07.2022 - 12.2022
Associate of Arts - Human Services
Northeast Community College
High school diploma -
Allen High School
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