Open To Work
Makayah Bradford
Starbucks
GRAPEVINE,TX
Work Preference
Desired Job Title
Shift LeaderAccounts Receivable ClerkMerchandiser
Work Type
Full Time
Location Preference
Hybrid
Location:
GRAPEVINE, TX, US
Open to relocation:
No
Important To Me
Career advancementWork-life balanceCompany CulturePaid time offPaid sick leave401k matchTeam Building / Company Retreats4-day work week
5
years of professional experience
Dedicated professional with strong customer service skills and a focus on effective team leadership. Experienced in inventory management and transaction processing, driving operational efficiency and enhancing customer satisfaction.
Work History
Shift Leader
1 Year 11 Months- Managed daily operational activities to uphold high standards of customer satisfaction and product consistency.
- Guided new baristas in mastering beverage preparation and effective customer engagement strategies to elevate service quality.
- Directed inventory levels to enhance efficiency and reduce waste through strategic stock rotation.
- Analyzed team dynamics and implemented strategies to optimize workflow and improve efficiency during peak operational hours.
- Resolved customer complaints promptly, fostering a positive store atmosphere and encouraging repeat business.
Accounts Receivable Clerk
1 Year- Executed processing of customer invoices and payments, ensuring precision in accounts receivable records.
- Analyzed aging reports and engaged with clients regarding outstanding balances to support improved cash flow.
- Executed account reconciliation processes, ensuring resolution of discrepancies to maintain accurate financial records.
- Facilitated collaboration among cross-functional teams to optimize billing processes.
- Facilitated accurate processing of high-volume account transactions to ensure operational efficiency.
- Leveraged financial software to maintain data accuracy and adhere to compliance standards.
- Oversaw inbound and outbound call operations to recover overdue accounts effectively.
- Facilitated resolution of customer inquiries to enhance satisfaction and loyalty.
- Educated customers on product features and benefits, empowering them to make informed purchasing decisions.
Merchandiser
1 Year 7 Months- Designed and executed targeted merchandising strategies aimed at enhancing product visibility and maximizing sales outcomes.
- Engaged with various departments to streamline processes and achieve prompt delivery of promotional materials.
- Instructed new team members on merchandising standards and best practices, ensuring effective execution and adherence to company guidelines.
- Executed regular inventory assessments and coordinated ordering and restocking efforts to ensure product availability.
- Clarified product offerings and pricing structures to assist customers in making informed purchasing decisions.
Education
High School Diploma
Skills
Inventory management
Accounts payable
Invoice management
Transaction processing
Customer service
Sales analysis
Effective team leadership
Analytical problem-solving
Accurate data entry
Positive mindset
Accomplishments
- Supervised team of 15-20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Telephone Service - Efficiently handled over 80 calls daily, delivering information and service to guarantee customer satisfaction.
Interests
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Adventure Travel
I participate in a variety of outdoor recreational activities.
Rock Climbing
Stand-up Paddleboarding (SUP)
I like working with my hands and fixing things.
Fundraising Events
Timeline
Shift Leader
Starbucks
09.2024 - CurrentRead More
Accounts Receivable Clerk
Service Experts
09.2023 - 09.2024Read More
Merchandiser
Altman Specialty Plants
02.2022 - 09.2023Read More
Weatherford High School
High School Diploma
Read More