Makayla Alsieux
Manchester,NJ
Summary
Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
6
6
years of professional experience
Work History
Server
River Rock Bar & Grill
Brick , NJ
05.2023 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Urban Coalhouse
Brick Township, NJ
05.2020 - 06.2023
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and confirmed complete orders.
Front Staff and Server
The Greenery Cafe
Brick Township, NJ
01.2019 - 02.2020
- Prepare juices, smoothie bowls, yogurts, and more.
- Worked the register checking out costumers, assuring to type in the correct order and give the right change if needed.
- Clean front of cafe including sweeping, wiping down table, mopping.
Education
High School Diploma -
Brick Township High School
Brick Township, NJ06-2020
Skills
- Food safety practices
- Upselling techniques
- Team collaboration
- Hospitality service expertise
- Strong work ethic
- Customer service
Timeline
Server
River Rock Bar & Grill
05.2023 - Current
Server
Urban Coalhouse
05.2020 - 06.2023
Front Staff and Server
The Greenery Cafe
01.2019 - 02.2020
High School Diploma -
Brick Township High School