Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Certification
Digital art commissionary work
Timeline
Generic

Makayla Benavidez

Zolfo Springs,FL

Summary

Enterprising and industrious retail leader with proven success at motivating teams to perform and generate record sales. Accomplished salesperson, product expert and staff trainer developing and maintaining loyal customer base. Monitors and maintains store inventory and consistently keeps required stock on-hand and ready to sell.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Manager/Key Holder

CVS Pharmacy
03.2022 - 06.2024
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.

Pharmacy Technician

CVS Pharmacy
08.2021 - 06.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Shift Leader

Dunkin' Donuts
03.2020 - 02.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

Hardee High School

Associate of Arts - Biology

State College of Florida
Sarasota, FL
07.2020

Skills

  • Store maintenance
  • Effective Leadership
  • Fiscal Management
  • Employee Motivation
  • Analytical Thinking
  • Relationship Building
  • Reliability
  • Team Management
  • Inventory Management

Accomplishments

  • Supervised team of 5 staff members.
  • Achieved project completion by completing work task management tool with accuracy and efficiency.

Hobbies and Interests

  • Sports in Softball/Baseball
  • Organization tasks/cleaning
  • Drawing
  • Micro managing


Certification

  • CPhT


Digital art commissionary work

Self taught artist in freelance work, self organized profession in digital commissions.

Timeline

Shift Manager/Key Holder

CVS Pharmacy
03.2022 - 06.2024

Pharmacy Technician

CVS Pharmacy
08.2021 - 06.2024

Shift Leader

Dunkin' Donuts
03.2020 - 02.2021

Hardee High School

Associate of Arts - Biology

State College of Florida

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Makayla Benavidez