Makayla Burrell
Washington
Summary
Assisted customers with inquiries and provided support in a fast-paced environment. Developed communication and organizational skills while adapting to new procedures. Prepared to apply problem-solving and multitasking abilities in a hospitality position.
Overview
2
2
years of professional experience
Work History
Fulfillment Specialist
Target
07.2023 - 05.2024
- - Processed and packed customer orders with precision to ensure timely and accurate delivery
- - Managed stock organization and maintained inventory accuracy
- - Identified process improvements that increased efficiency and reduced delays
- - Maintained clean, orderly workstations and followed all safety standards
Sales Associate
ZARA
01.2023 - 06.2023
- - Delivered exceptional customer service and fashion support in a fast-paced retail setting
- - Handled cash, card, and POS transactions accurately and efficiently
- - Maintained neat merchandise displays and supported visual layout changes
- - Assisted with new inventory intake and restocking
Admissions Desk Assistant
Six Flags
02.2022 - 06.2022
- - Managed ticket sales, membership setup, and guest services at the front desk
- - Resolved customer questions in-person, via phone, and email
- - Balanced cash drawers and processed transactions with accuracy
- - Helped maintain a welcoming and organized front desk environment
Education
High School Diploma - undefined
Cardozo Education Campus
Washington, DC06.2022
Skills
- Assisted customers with inquiries and concerns Facilitated effective communication between team members and clients Supported resolution of issues to enhance customer satisfaction
- Assisted in maintaining professional phone and email communication standards Supported office etiquette initiatives to foster a respectful work environment Aided colleagues in understanding and implementing proper office protocols
- Assisted in processing cash transactions and operating point-of-sale systems Supported team members in maintaining accurate cash handling procedures Contributed to a smooth checkout experience for customers
- Executed data entry tasks with precision and attention to detail
- Optimized scheduling and time management processes to enhance operational efficiency
- Collaborated with team members to support project completion Assisted in maintaining reliable communication among team members Contributed to a positive team environment through active participation
- Executed inventory stocking and organization to enhance operational efficiency
Timeline
Fulfillment Specialist
Target
07.2023 - 05.2024
Sales Associate
ZARA
01.2023 - 06.2023
Admissions Desk Assistant
Six Flags
02.2022 - 06.2022
High School Diploma - undefined
Cardozo Education Campus