Makayla Cabrera
Moreno Valley,CA
Summary
Dynamic and dedicated professional with extensive experience in guest relations and animal handling. Proven ability to enhance customer satisfaction through tailored grooming services and effective relationship building. Skilled in time management and maintaining high hygiene standards, contributing to improved client retention and overall service quality.
Overview
9
9
years of professional experience
Work History
Dog Groomer
PetSmart
Riverside, CA
02.2023 - Current
- Provided grooming services tailored to individual pet needs, ensuring comfort and safety.
- Maintained cleanliness of grooming tools and workspace to uphold hygiene standards.
- Assisted in training new groomers on best practices and grooming techniques.
- Established and maintained meaningful connections with clients, contributing to improved customer retention rates.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
Child Care Provider
Self Employed
Riverside, CA
01.2018 - 01.2023
- Maintained effective schedule balance between rest periods, active play and instruction.
- Met with parents about daily activities, positive developments and issues.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each shift.
Sales-associate
BoxLunch
Moreno Valley, CA
11.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Diploma -
Arlington High School
Riverside, CA05.2020
Skills
- Guest Relations
- Social Perceptiveness
- Time Management
- Cash Register Operation
- Stocking and Replenishing
- Safety Awareness
- Inventory
- Animal handling expertise
- Patience and empathy
- Relationship building
Timeline
Dog Groomer
PetSmart
02.2023 - Current
Sales-associate
BoxLunch
11.2021 - 07.2022
Child Care Provider
Self Employed
01.2018 - 01.2023
Diploma -
Arlington High School