MaKayla Cox
Clinton Township,MI
Summary
Dynamic professional with a proven track record at Old Navy, enhancing brand loyalty and customer engagement through effective brand management and merchandising strategies. Excelled in fostering team collaboration and driving business growth, demonstrating exceptional customer service and Adobe Creative Suite proficiency. Achieved significant improvements in inventory efficiency and sales support, contributing to a positive and results-driven work environment.
Overview
5
5
years of professional experience
Work History
Brand Associate
Old Navy
03.2022 - Current
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Communicated product information with confidence and educated consumers about company.
- Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
Assistant Manager
Old Navy
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Crew Member
Tim Hortons
10.2019 - 01.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - Criminal Law
Macomb Community College
Clinton Township, MI05.2025
High School Diploma -
Chippewa Valley High School
Clinton Township, MI06.2022
Skills
- Sales Support
- Adobe Creative Suite
- Product Launches
- Forecasting
- Merchandising Strategies
- Branding
- Shipment Processing
- Social media expertise
- Brand Management
- Scheduling
- Customer Engagement
- Photography
- Customer Service
- Customer Relationship Building
- Business Growth
Timeline
Brand Associate
Old Navy
03.2022 - Current
Assistant Manager
Old Navy
03.2022 - Current
Crew Member
Tim Hortons
10.2019 - 01.2020
No Degree - Criminal Law
Macomb Community College
High School Diploma -
Chippewa Valley High School
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