Makayla Crawford
Cairo,GA
Summary
Promoting customer satisfaction by delivering quality service and support. Proficient in customer service. Proactive and caring worker. Gained communication skills and good observational skills. Committed to encouraging intellectual, social, and emotional development in children.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
City Of Cairo
01.2024 - Current
- Answering incoming calls and providing proper assistance or forwarding to the appropriate person.
- Greeting the general public coming into the office.
- Receiving payments for various taxes, court fines/bonds, landfill, airport rent, business license/occupational taxes, cemetery lots, and various miscellaneous receipts.
- Balancing/reconciling cash receipts and making deposits are done daily.
- Enters all Cairo Police Department tickets into the system.
- Prepares sentencing forms, bench warrants, failure to appear notices, subpoenas, license suspension notices, etc.
- Generates court documents in preparation for court.
- Maintains monthly City Park Rentals.
- Picks up mail from the Post Office daily.
- On Wednesday pick up newspapers from the Cairo Messenger.
Preschool Assistant Teacher
A Place To Grow
08.2023 - 12.2023
- Change diapers
- Read to students
- Clean classrooms
- Play with students
- Assist teachers
- Monitored students
Customer Service Representative
South Georgia Outdoors
05.2022 - 11.2023
- Fold Clothes
- Answer Phone Calls
- Greet Customers
Education
Bachelor of Science - Duel Enrollment
Southern Regional Technical College
Thomasville, GAHigh School Diploma -
Cairo High School
Cairo, GA05.2024
Skills
- Effective communication
- Decision-Making
- Team Development
- Teamwork and Collaboration
- Safety Protocols
- Child Development
- Student Engagement
- Student Motivation and Engagement
Timeline
Customer Service Representative
City Of Cairo
01.2024 - Current
Preschool Assistant Teacher
A Place To Grow
08.2023 - 12.2023
Customer Service Representative
South Georgia Outdoors
05.2022 - 11.2023
Bachelor of Science - Duel Enrollment
Southern Regional Technical College
High School Diploma -
Cairo High School
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