Makayla Deaton
Longview
Summary
Results-oriented server trainer skilled in project management and technical drafting. Known for fostering a positive learning environment and improving team performance, ready to leverage expertise in architectural design to contribute to impactful projects.
Overview
5
5
years of professional experience
Work History
Server Trainer
Texas Roadhouse
Longview
01.2025 - Current
- Trained new servers on menu items and service standards.
- Trained waiters on menu details, memorization techniques, and effective communication skills.
- Conducted regular training sessions to improve staff performance.
- Assessed trainee performance throughout course to pinpoint growth opportunities.
- Reviewed server performance and provided targeted feedback for skill enhancement.
- Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly.
- Demonstrated proper food handling and safety procedures to staff.
- Provided exceptional service to high volume of daily customers.
Server
Gino's Italian Kitchen
Hallsville
01.2021 - 01.2025
- Trained new servers on restaurant protocols and service standards, improving team readiness and service quality.
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders during peak hours, ensuring timely service and customer satisfaction.
- Resolved customer complaints promptly, leading to increased guest satisfaction and repeat business.
- Assisted guests with menu selections and dietary restrictions knowledgeably.
- Maintained cleanliness and organization of dining areas and service stations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor in Architectural Studies - Architectural Drafting And Designing
Texas State Technical College
Marshall, TXSkills
- Architectural design
- Building codes
- Project management
- Technical drafting
- Team collaboration
- Client communication
- Design software
- Effective customer upselling
Timeline
Server Trainer
Texas Roadhouse
01.2025 - Current
Server
Gino's Italian Kitchen
01.2021 - 01.2025
Bachelor in Architectural Studies - Architectural Drafting And Designing
Texas State Technical College