Summary
Work History
Education
Skills
Timeline
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Makayla Edwards

McKinleyville,CA

Summary

Dynamic professional with a proven track record in customer service and team leadership at Rue 21. Skilled in money handling and problem-solving, I foster positive relationships and enhance customer experiences. Recognized for improving cash accuracy and operational efficiency, I am dedicated to delivering exceptional service and driving team success.

Work History

Assistant Manager

Rue 21
Eureka, CA
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Caregiver

Alder Bay Assisted Living
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Caregiver

Visiting Angles

Cashier

Little Caesars Pizza
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Cashier

McDonald's

Education

Alder Grove Charter School
Eureka, CA

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving

Timeline

Assistant Manager

Rue 21

Caregiver

Alder Bay Assisted Living

Caregiver

Visiting Angles

Cashier

Little Caesars Pizza

Cashier

McDonald's

Alder Grove Charter School

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