Makayla Feltis
Sylvania,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Toledo Hospital
Toledo, OH
07.2024 - Current
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient care areas, enhancing overall safety standards.
- Advocated for patient needs within the healthcare team, ensuring comprehensive support throughout treatment journeys.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Host
PF Changs
Maumee, OH
11.2023 - 11.2024
- Greeted incoming guests to escort them to assigned dining areas and present menus.
- Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
- Communicated with servers about new tables, changes in food availability, and customer comments.
- Provided menu information and recommendations, enhancing customer satisfaction and engagement.
Medical Documentation
IScribe MD
Toledo, OH
01.2024 - 06.2024
- Documented the Doctor’s notes in the Emergency Department
- Documented and dictated patient history, physical examination, family, social, and past medical history.
- Documented procedures, and lab results, dictated radiographic impressions, and other information about the patient’s encounter at the emergency department.
Team member
Barry’s Bagels
Sylvania, OH
09.2022 - 05.2023
- Followed health, safety, and sanitation guidelines to pass state inspections.
- Restocked and cleaned counter and service stations throughout shifts.
- Greeted and communicated with customers to take orders and offer recommendations.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Host
Olive Garden
Toledo, OH
01.2022 - 07.2023
- Greeted incoming guests to escort them to assigned dining areas and present menus.
- Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
- Communicated with servers about new tables, changes in food availability, and customer comments.
Education
Bachelor of Science - Nursing
University of Toledo
Toledo, OH05.2028
Skills
- Time Management
- Communication Skills
- Professionalism
- Teamwork
- Basic life support
- Emotional support
- Active listening
- Compassionate care
Accomplishments
Awards
Hosa (Health Occupations Students of America) Award April 28, 2023
Certification
BLS - July 18th, 2024- July 31st, 2026
Timeline
Patient Care Technician
Toledo Hospital
07.2024 - Current
Medical Documentation
IScribe MD
01.2024 - 06.2024
Host
PF Changs
11.2023 - 11.2024
Team member
Barry’s Bagels
09.2022 - 05.2023
Host
Olive Garden
01.2022 - 07.2023
Bachelor of Science - Nursing
University of Toledo