Makayla Franco
Brooklyn
Summary
Authorized to work in the US for any employer. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy,ready to take on new challenges.
Overview
4
4
years of professional experience
Work History
Shift Leader
Dave's Hot Chicken
12.2022 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Cashier
Brooklyn Wing House
07.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Supervisor
16 Handles Frozen Yogurt
04.2022 - 10.2022
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Team Leader
do nyc
10.2019 - 01.2020
- Greeted customers to a fun environment took care of restocking items single handed run booths alone for holiday seasons
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Hs Dipolma -
Uchs
Brooklyn06.2018
Skills
- Weighing Items
- Service Quality
- Cost Efficiency
- Company Quality Standards
- Food Safety and Quality
- Creative Solutions
- Guest Relations
- Cash Register Operations
- Product Merchandising
- Problem-Solving Ability
- Administrative and Office Support
- Critical Thinking
Timeline
Shift Leader
Dave's Hot Chicken
12.2022 - 04.2023
Cashier
Brooklyn Wing House
07.2022 - 10.2022
Supervisor
16 Handles Frozen Yogurt
04.2022 - 10.2022
Team Leader
do nyc
10.2019 - 01.2020
Hs Dipolma -
Uchs
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