Makayla Garrison
Denver,CO
Summary
I have good Communication Skills, Problem Skills & Good Empathy and Patience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Spruce health group
Thornton, CO
06.2023 - 12.2023
- Checking in & out patients
- Insurance Eligibility
- Scheduling
- Cash handling
- Collecting payments
- Faxing over patients referral.
- Referring to patients other clinics
- Experience with Xcel
Patient Care Coordinator
AFC Urgent Care
Denver, CO
12.2021 - 11.2022
- I am BLS Certified, I have experience with Medical Coding, Checking Insurance eligibility, I have experience with Medical Terminology. I have experience with triaging, I also have experience EMR System. I have also done front office, such as checking patients in, answering calls, verifying insurance, cash handling, also have good communication with patients when they are confused about insurance verification.
CSR
Wakefields and Associates
Aurora, CO
08.2018 - 10.2021
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma - undefined
Smoky Hill High School
Centennial, CO01.2016
Skills
- Cash
- Cash handling
- Microsoft Word
- TYPING
- Customer Service
- CSR
- Familiar w Microsoft word / Excel (Less than 1 year)
- Customer Care
- Customer Support
- HIPAA
- Medical Billing
- Medical Office Experience
- Medical Coding
- Medical Records
- EMR Systems
- Patient Care
- Medical Scheduling
- Triage
- Vital Signs
- Insurance Verification
- Office experience
- Typing
- Computer skills
- Time management
Certification
- BLS for Healthcare Providers
- January 2022 to January 2024
Timeline
Patient Care Coordinator
Spruce health group
06.2023 - 12.2023
Patient Care Coordinator
AFC Urgent Care
12.2021 - 11.2022
CSR
Wakefields and Associates
08.2018 - 10.2021
High School Diploma - undefined
Smoky Hill High School