Makayla Grayson
Kenedy,TX
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at The Flour Shop. Excelled in digital marketing, significantly boosting brand visibility, and mastered complex problem-solving to streamline operations. Skilled in time management and verbal communication, adept at driving sales and fostering strong customer relationships.
Overview
7
7
years of professional experience
Work History
Manager
The Flour Shop
09.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Developed and executed marketing strategies that significantly increased brand awareness in target markets.
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
- Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
Server / Bartender
5D Steakhouse
08.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Bar Manager
Aziin Grill
11.2018 - 08.2019
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Hotel Front Desk Clerk
La Quinta Inn & Suites
03.2018 - 11.2018
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Education
Associate of Arts - Communication
Coastal Bend College
Beeville, TX05.2019
High School Diploma -
Pettus High School
Pettus, Tx05.2018
Skills
- Complex Problem-Solving
- Time Management
- Verbal and written communication
- Payment tracking
- Purchase Order Management
- Digital Marketing Savvy
- Marketing and Networking
- Self-Driven and Motivated
Timeline
Manager
The Flour Shop
09.2022 - Current
Server / Bartender
5D Steakhouse
08.2019 - Current
Bar Manager
Aziin Grill
11.2018 - 08.2019
Hotel Front Desk Clerk
La Quinta Inn & Suites
03.2018 - 11.2018
Associate of Arts - Communication
Coastal Bend College
High School Diploma -
Pettus High School
Similar Profiles
Peyton DalgordPeyton Dalgord
Front of House at The Flour ShopFront of House at The Flour Shop
Madison CampbellMadison Campbell
Barista at The Flour ShopBarista at The Flour Shop
Jess KaurJess Kaur
Production Worker at The Flour ShopProduction Worker at The Flour Shop
Paul CarrPaul Carr
Rigger at Boss Crane& RiggingRigger at Boss Crane& Rigging
Paul QuintanillaPaul Quintanilla
Video Editor at YouTubeVideo Editor at YouTube