MaKayla Haley
Grace,KY
Summary
Organized nursing student commended for hard work and academic achievement. Skilled in patient screening, care plan implementation and interdisciplinary collaboration. Experienced within healthcare setting in supportive roles and ready to expand on knowledge base through practical experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Jennie Stuart Health
Hopkinsville, KY
01.2021 - Current
- Administered patient assessments and vital sign measurements to ensure accurate health evaluations.
- Educated patients on treatment plans and medical procedures, improving adherence and satisfaction.
- Trained new staff on protocols and best practices, fostering a collaborative team environment.
- Led quality assurance initiatives to maintain high standards of patient care and safety compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted healthcare providers with procedures, enhancing patient care and operational efficiency.
- Managed electronic health records, ensuring data accuracy and compliance with regulations.
Certified Medical Assistant
Jennie Stuart Health
Hopkinsville, KY
08.2018 - 06.2019
- Coordinated scheduling of appointments, optimizing clinic workflow and reducing wait times.
- Implemented process improvements for inventory management, reducing waste and costs effectively.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained a safe and sterile environment during urologic procedures, minimizing infection risks.
- Enhanced patient satisfaction through effective communication and timely followups.
- Increased efficiency of the urology department by implementing streamlined processes for documentation and patient flow.
- Assisted physicians in performing urologic procedures, ensuring optimal patient care.
- Implemented evidence-based nursing interventions for managing urinary incontinence, enhancing patient quality of life.
Receptionist
Kentucky New Era
Hopkinsville, KY
06.2014 - 08.2017
- Maintained an organized filing system for both physical and digital records, enabling easy access to important documents when needed.
- Managed office supply inventory by monitoring stock levels and placing timely orders, ensuring the availability of necessary resources for all staff members.
- Boosted client satisfaction with prompt and professional responses to phone and email inquiries, addressing concerns efficiently.
- Enhanced office efficiency by managing incoming calls, directing inquiries to appropriate departments, and maintaining a smooth information flow.
Education
Associate Degree in Nursing - Nursing
Madisonville Community College
Madisonville, KY12-2027
Associate of Science - Medical Assisting
Hopkinsville Community College
Hopkinsville, KY05-2018
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Electronic health records
- Sterilization techniques
Certification
- CNA - Certified Nurse Assistant
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant
Jennie Stuart Health
01.2021 - Current
Certified Medical Assistant
Jennie Stuart Health
08.2018 - 06.2019
Receptionist
Kentucky New Era
06.2014 - 08.2017
Associate Degree in Nursing - Nursing
Madisonville Community College
Associate of Science - Medical Assisting
Hopkinsville Community College