Makayla Howard
Katy,Texas
Summary
I am hard working, organized, highly motivated in community service, and have strong communication skills. I am a versatile and flexible team player with great adaptation skills. I also work well under pressure and have a successful track record of fundraising achievements. Leadership roles and responsibilities are important to me. Passing on knowledge and training others is a passion of mine!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift supervisor/ Barista Trainer
Starbucks
02.2021 - Current
- Manages skilled staff members by placing them in key areas throughout shift to ensure optimal productivity
- Trained and supervised staff members
- Maintain company standard and compliance requirements of shift operations and sanitation requirements
- Handles accounting duties associated with shift changes and end of daily operation
Sales Associate/Merchandising
Ann Taylor
11.2019 - 04.2020
- Ensuring customers are taken care of and answering any questions about clothing, sizes, etc
- Working front register, making sure that the store is always tidy and clean for customers (sizing clothes, organizing shelves and racks)
- Taking care of women in the fitting rooms (retrieving sizes that they need, answering any questions they might have, and encouraging customers to sign up for ANN TAYLOR credit card.
Shift Manager
Menchies
11.2018 - 10.2019
- Manages skilled staff members by placing them in key areas throughout shift to ensure optimal productivity
- Trained and supervised staff members
- Maintain company standard and compliance requirements of shift operations and sanitation requirements
- Handles accounting duties associated with shift changes and end of daily operations.
Education
Safe Mortgage Loan Originator (prerequisites) -
Champions Real Estate Sch.
01.2020
National Registry of Food Safety Professionals
Bachelors in Business Marketing -
Prairie View A&M University
Cypress Lakes High School
Skills
- Event organization skills
- Computer literacy (MS Office, Word, Excel, Powerpoint, Google Docs)
- Great verbal and written communication skills
- Great customer service
- Inventory Control
- Customer-Oriented
- Revenue Benchmarks
- Business Development
- Financial Management
- Business Administration
- Staff Development
- Contract Management
- Production Management
- Safety Understanding
- Inventory Control and Record Keeping
- Project Management
- Business Planning
- Strategic Planning
- Continuous Improvement
- Negotiation
- Training and Mentoring
- Operations Management
- Staff Management
- Cash Handling Expertise
- Inventory Management
- Search Engine Optimization
Certification
- food safety manager License - May 11, 2023
Timeline
Shift supervisor/ Barista Trainer
Starbucks
02.2021 - Current
Sales Associate/Merchandising
Ann Taylor
11.2019 - 04.2020
Shift Manager
Menchies
11.2018 - 10.2019
Safe Mortgage Loan Originator (prerequisites) -
Champions Real Estate Sch.
National Registry of Food Safety Professionals
Bachelors in Business Marketing -
Prairie View A&M University
Cypress Lakes High School
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