Summary
Work History
Education
Skills
Timeline
Generic

Makayla Ivey

Colonial Heights,VA

Summary

Proven track record in enhancing customer experiences at VA Kidney And Hypertension Care, adept in organization and time management. Excelled in maintaining a welcoming reception area, boosting client satisfaction. Skilled in data entry and customer relations, effectively managed and resolved client issues, ensuring a positive environment. Rover.com has allowed me to have first hand experience in handling animals and watching their body language to know how they feel. I’ve administered medications to a few dogs and have administered insulin to one cat multiple times. Rover has allowed me to regain my passion for the Veterinary Medicine field. I hope to one day work with specifically Equine or Food Cattle but I absolutely adore small animals and would be just as happy working with smaller animals.

Work History

Receptionist

VA Kidney And Hypertension Care
267 Medical Park Blvd, Petersburg, VA 23805
03.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Dog Walker

Rover.com
N/A
01.2024 - Current
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.

Education

Master Of Veterinary Science - Veterinary Technology

Penn Foster College
Scottsdale, AZ

High School Diploma - N/A

Colonial Heights High School
Colonial Heights, VA
06.2023

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Record preparation
  • Administered medications to animals through pills and intravenous

Timeline

Receptionist

VA Kidney And Hypertension Care
03.2024 - Current

Dog Walker

Rover.com
01.2024 - Current

Master Of Veterinary Science - Veterinary Technology

Penn Foster College

High School Diploma - N/A

Colonial Heights High School
Makayla Ivey