Proven track record in enhancing customer experiences at VA Kidney And Hypertension Care, adept in organization and time management. Excelled in maintaining a welcoming reception area, boosting client satisfaction. Skilled in data entry and customer relations, effectively managed and resolved client issues, ensuring a positive environment. Rover.com has allowed me to have first hand experience in handling animals and watching their body language to know how they feel. I’ve administered medications to a few dogs and have administered insulin to one cat multiple times. Rover has allowed me to regain my passion for the Veterinary Medicine field. I hope to one day work with specifically Equine or Food Cattle but I absolutely adore small animals and would be just as happy working with smaller animals.
Work History
Receptionist
VA Kidney And Hypertension Care
267 Medical Park Blvd, Petersburg, VA 23805
03.2024 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Resolved customer problems and complaints.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Dog Walker
Rover.com
N/A
01.2024 - Current
Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
Provided dogs with exercise and fresh air to promote dog health.
Led dogs away from hazards, obstacles, and other animals to protect safety.
Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Education
Master Of Veterinary Science - Veterinary Technology
Penn Foster College
Scottsdale, AZ
High School Diploma - N/A
Colonial Heights High School
Colonial Heights, VA
06.2023
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Customer/Client relations
Record preparation
Administered medications to animals through pills and intravenous
Timeline
Receptionist
VA Kidney And Hypertension Care
03.2024 - Current
Dog Walker
Rover.com
01.2024 - Current
Master Of Veterinary Science - Veterinary Technology