Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Jones

Wilmington,DE

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

3
3
years of professional experience

Work History

Team Lead

Panera Bread
12.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Crew Member

McDonald's
08.2021 - 11.2021
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.

Dishwasher

Harry's Grille & Tavern
07.2020 - 07.2020
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

High School Diploma -

Concord High School
Wilmington, DE
06.2023

Skills

  • Call Transfers
  • Product Knowledge
  • Emotional Support
  • Employee Evaluation
  • Employee Training and Supervision
  • Cash Control

Timeline

Team Lead

Panera Bread
12.2021 - Current

Crew Member

McDonald's
08.2021 - 11.2021

Dishwasher

Harry's Grille & Tavern
07.2020 - 07.2020

High School Diploma -

Concord High School

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Makayla Jones