Makayla Kincaide
Shorewood,Illinois
Summary
Motivated Service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sandwich Artist
SUBWAY®Restaurants
01.2024 - Current
- Greets guests, promotes specials, and takes orders.
- Operates the cash register with accuracy, ensuring proper handling of transactions.
- Keeps workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritizes excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Online Grocery Associate
Walmart
08.2021 - 08.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Education
High School Diploma -
Joliet West High School
401 N Larkin Ave, Joliet, IL 6043605.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Effective multi-tasking
- Reliability and punctuality
- Patience and Empathy
Certification
- Licensed Paraprofessional - Feb 2024
Timeline
Sandwich Artist
SUBWAY®Restaurants
01.2024 - Current
Online Grocery Associate
Walmart
08.2021 - 08.2022
High School Diploma -
Joliet West High School