Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Lamirande

Ankeny

Summary

Proactive server and bartender with a strong work ethic and adaptability in fast-paced environments. Skilled in cash flow oversight and team collaboration, contributing to improved service quality and guest engagement. Working towards earning a Master's Degree in Human Services to continue my work helping people in a different light.

Overview

5
5
years of professional experience

Work History

Server

Applebee's Grill + Bar
Ankeny, IA
11.2025 - Current
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Demonstrated menu knowledge to guide customers in food and beverage selections.
  • Assisted in maintaining cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely delivery of orders.

Server

Applebee's Grill + Bar
Fort Dodge, IA
03.2024 - 11.2025
  • Processed transactions accurately using point-of-sale system.
  • Adapted to fast-paced environment while managing multiple tables efficiently.
  • Supported team members during peak hours to enhance workflow and service quality.
  • Participated in training sessions to improve service techniques and product knowledge.

Server/Bartender

Community Tap and Pizza
Fort Dodge, IA
05.2021 - 03.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely order delivery and quality standards.
  • Trained new team members on service protocols and menu items.
  • Managed multiple tables effectively, prioritizing guest needs and satisfaction.
  • Crafted and served cocktails, ensuring quality and presentation met established standards.
  • Managed bar inventory, conducting regular stock checks to minimize waste and optimize ordering processes.

Education

No Degree - Human Services

Iowa Central Community College
Fort Dodge, IA
05-2028

High School Diploma -

Burlington Community High School
Burlington, IA
05-2012

Skills

  • Dedicated work ethic
  • Outstanding customer support
  • Cash flow oversight
  • Guest engagement

Timeline

Server

Applebee's Grill + Bar
11.2025 - Current

Server

Applebee's Grill + Bar
03.2024 - 11.2025

Server/Bartender

Community Tap and Pizza
05.2021 - 03.2024

No Degree - Human Services

Iowa Central Community College

High School Diploma -

Burlington Community High School