MaKayla LeBeau
Anaheim,CA
Summary
Dynamic professional with a proven track record in customer/client relations and data entry, honed across roles from Receptionist at Law Offices Of H. Andrew Lloyd to Head Coach at Wildfire Gymnastics. Excelled in enhancing client satisfaction and streamlining office operations, showcasing exceptional organization and verbal communication skills. Achieved significant improvements in team performance and client service standards.
Overview
3
3
years of professional experience
Work History
Receptionist
Law Offices Of H. Andrew Lloyd
06.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Lifeguard Instructor
Soak City
06.2024 - 09.2024
- Provided mentorship to junior lifeguards, guiding their professional growth throughout their employment.
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
- Enhanced overall pool safety through effective communication with staff and patrons.
- Supported team development by providing constructive feedback to fellow lifeguards on performance improvements needed.
Head Coach
Wildfire Gymnastics
06.2023 - 06.2024
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
- Fostered a positive team environment with clear communication and motivational techniques.
Store Associate (Seasonal)
Honey Baked Ham
04.2022 - 12.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
Rancho Santiago Junior College High School Online
Orange, CAEl Modena High School
Orange, CA06.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Greeting and Seating Clients
- Mail handling
Recommendations
Attorney Andrew Lloyd
1111 W Town & Country Rd. Suite 49
Orange, CA 92868
(714) 541-5055
Attorney Jaime Coulter
1111 W Town & Country Rd. Suite 49
Orange, CA 92868
(714) 541-5055
Babysitter for Laura & Ryan Taylor
4944 E Hillside Ave
Orange, CA 92867
Laura (760-900-4444
Ryan (909) 518-6205
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