Makayla Mosley
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
ToGo Manager, Bartender, Server
CHACHIS MEXICAN RESTAURANT
11.2021 - 07.2023
- Facilitate and oversee incoming and outgoing orders from the restaurant consisting of all phone calls, walk-ins, DoorDash, Popmenu, Uber Eats etc. overseeing half of the kitchen staff and bartenders.
- All Catering events were my responsibility to authorize, prepare, deliver, arrange and assemble at locations such as dealerships, office buildings, homes.
- Creating menus on all platforms available, prices and descriptions of plates.
- Administrating all payment transactions that of cash, card, and online portals, including nightly POS reports. Issuing and authorizing refunds when necessary.
Restaurant manager, ToGo Manager
CHACHIS NEXT DOOR
11.2021 - 07.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service from all of my staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Corresponding duties and responsibilities with both restaurants as ToGo Manager.
Beverage Cart Attendant
KINGWOOD COUNTRY CLUB
07.2021 - 11.2021
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Worked the biggest and prestigious tournaments such as Porsche,EXXON, Universities etc.
- Engaged in suggestive selling and other sales techniques.
Personal Shopper
HEB
03.2020 - 10.2020
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Beauty Advisor/ Sales Associate
HEB
12.2019 - 10.2020
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Unload and reload warehouse.
Education
Diploma -
Rockport-Fulton High School
2018
Associate's Degree - Marketing
Lone Star College
2018
Skills
- Customer Loyalty
- Brand Standards Promotion
- Community Events
- Marketing and Advertising
- Delegating Assignments and Tasks
- Excellent Multitasking skills
- Strategic Forecasting
Timeline
ToGo Manager, Bartender, Server
CHACHIS MEXICAN RESTAURANT
11.2021 - 07.2023
Restaurant manager, ToGo Manager
CHACHIS NEXT DOOR
11.2021 - 07.2023
Beverage Cart Attendant
KINGWOOD COUNTRY CLUB
07.2021 - 11.2021
Personal Shopper
HEB
03.2020 - 10.2020
Beauty Advisor/ Sales Associate
HEB
12.2019 - 10.2020
Diploma -
Rockport-Fulton High School
Associate's Degree - Marketing
Lone Star College
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