Makayla Munoz
Hurst,TX
Summary
Dedicated, organized, and hard-working retail worker with 3 years’ experience working in a retail environment. Efficient and responsive team player with excellent multitasking skills and ability to support multiple departments with customer inquiries and register-handling tasks as needed. Adaptable problem solver with proven track record assisting customers and ensuring positive shopping experiences.
Overview
3
3
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
08.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Warehouse Worker
Henry Schein
11.2023 - 07.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Retail Sales Associate
Childrens Place Inc.
04.2022 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Keys Highschool
Euless, TX02-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Product promotions
- Sales trends
- Merchandising
- Ability to work under pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Victoria's Secret & PINK
08.2024 - 12.2024
Warehouse Worker
Henry Schein
11.2023 - 07.2024
Retail Sales Associate
Childrens Place Inc.
04.2022 - 10.2022
Keys Highschool
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