MAKAYLA MYERS
Shelby,NC
Summary
Healthcare professional prepared to excel in patient care and administrative duties. Proven ability to manage patient interactions, coordinate appointments, and support clinical operations. Known for team collaboration and adaptability, leveraging communication and organizational skills to achieve optimal patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Service Specialist
Atrium Health
09.2025 - Current
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Implemented electronic health record systems to improve data accuracy and patient information accessibility.
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
Certified Surgical Technologist
Atrium Health
01.2024 - Current
- Utilizes surgical technology skills to aid in patient care within the surgical suite, while ensuring a safe work environment and fulfilling all related responsibilities.
- Oversees and records sterilization activities to ensure they are completed.
- Engages in educational opportunities to enhance skills and achieve personal goals.
- Contributes to the formulation of policies, procedures, and standards.
Patient Registrar
Atrium Health
01.2021 - 01.2024
- Provides an accurate and timely registration process to the patient population.
- Greets and assists customers, patients, and visitors.
- Acts with a sense of urgency when dealing with patients and workflow.
- Verifies all patients have orders with diagnosis and referring physician information, including a legible physician signature.
Education
Associate in General Education -
Cleveland Community College
01-2024
High School Diploma - undefined
Pinnacle Classical Academy
05-2020
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
Certification
- Certified Surgical Technologist
- Certificate in Medical Billing
- Certificate Medical Office Administration Basic and Intermediate
Timeline
Patient Service Specialist
Atrium Health
09.2025 - Current
Certified Surgical Technologist
Atrium Health
01.2024 - Current
Patient Registrar
Atrium Health
01.2021 - 01.2024
High School Diploma - undefined
Pinnacle Classical Academy
Associate in General Education -
Cleveland Community College