Makayla Parks
Lansing,MI
Summary
Dedicated and goal oriented young professional pursuing a Bachelor's degree in Environmental Studies and Sustainability. A passion for the advocacy and preservation of natural resources and serving communities. With strengths in research, data analysis, communications and serving people. I am dedicated to delivering high-quality work through creative problem-solving and the development of innovative, equitable solutions.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
American Hospitality Management, INC
Okemos, MI
10.2021 - Current
- Welcome patrons to front desk engaging in friendly conversation while conducting check-in process
- Manage guest accounts, billing information and payment processing
- Receive and direct incoming calls to hotel staff in order to fulfill requests
- Respond to inquiries and requests via phone, email or in person
- Maintain accurate bookkeeping of documents, run reports and delivering updates on occupancy and revenue
- Mitigate facility issues through team collaboration
- Sustain customer information and rapport
- Understand and navigate hotel facility and software
Wetland Policy Intern
Michigan Nature Association
Lansing, MI
05.2023 - 08.2023
- Reviewed and analyzed existing federal and state policy documents to assess their effectiveness in addressing current issues regarding wetlands
- Conducted research on legal and policy issues concerning wetland mitigation, synthesizing information from a variety of sources
- Compiled data from various sources to develop a white paper to aid in association programs and goals
- Collaborated in conducting educational opportunities on wetlands for students and general public
- Researched best practices for government and local regulations on wetland ecosystem coverage
Policy Initiative and Research Intern
American Forests Foundation
Washington, D.C.
05.2022 - 08.2022
- Analyzed and interpreted policies, legislation and public issues
- Recommended institutional and organizational changes to existing programs and policies based on political implications
- Disseminated research results through federal and local publications, written reports or presentations
- Prioritized and organized tasks to efficiently accomplish organization goals
- Addressed issues related to community, environmental and human services with diverse stakeholders
- Assisted in resourcing project funding
- Wrote correspondences of action alerts for community program
- Attended American Forest Foundation organization conferences
Education
Bachelor of Science - Environmental Studies and Sustainability
Michigan State University
East Lansing, MI07-2024
Skills
- Data collection, analysis, and interpretation
- Software/Technology skills
- Environmental research
- Public policy research
- Written and oral communication
- Team collaboration
- Organizational self management
- Active listening
- Problem solving
Timeline
Wetland Policy Intern
Michigan Nature Association
05.2023 - 08.2023
Policy Initiative and Research Intern
American Forests Foundation
05.2022 - 08.2022
Front Desk Receptionist
American Hospitality Management, INC
10.2021 - Current
Bachelor of Science - Environmental Studies and Sustainability
Michigan State University
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