Makayla Saffo
Augusta,GA
Summary
Dynamic sales associate with a proven track record at Dollar General, excelling in customer service and teamwork. Enhanced customer satisfaction through effective problem-solving and attentive listening. Demonstrated strong time management skills while maintaining high packing accuracy at Amazon, ensuring quality control and timely deliveries. Committed to fostering positive customer relationships.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dollar General
1710 Martin Luther King Blvd
01.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Packer
Amazon
Appling, GA
08.2023 - 06.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
Education
Laney High School
Augusta Ga Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Listening skills
Timeline
Packer
Amazon
08.2023 - 06.2024
Sales Associate
Dollar General
01.2023 - 08.2024
Laney High School