Makayla Scovill
Huntington ,UT
Summary
Dynamic and results-oriented professional with a proven track record at Castleview Hospital, adept in relationship building and quality assurance. Skilled in active listening and problem-solving, I excel in high-pressure environments, ensuring accuracy and efficiency. My background in customer service and organizational skills has consistently enhanced patient and customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Castleview Hospital
Price, UT
03.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Sales Associate
Earls Furniture and Appliance
Huntington, UT
01.2024 - 05.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Recreation Assistant
Carbon Recreation
Price, UT
02.2021 - 12.2023
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Performed light custodial duties to provide clean and inviting facilities.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
Sales Associate
Edgy Bling
Price, UT
01.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
None - Criminal Justice
Dawson Community College
Glendive, MT03.2025
High School Diploma - None
Carbon High School
Price, UT05.2023
Skills
- Relationship building
- Active listening
- Multitasking
- Problem-solving
- Organizational skills
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
- Time management
- Quality assurance
- Customer service background
Accomplishments
- High honor roll for entire education career
- Juggled sports while going to school full time and having multiple jobs at a time
Certification
- BLS (basic life support) training
Timeline
Phlebotomist
Castleview Hospital
03.2024 - Current
Sales Associate
Earls Furniture and Appliance
01.2024 - 05.2024
Sales Associate
Edgy Bling
01.2023 - 07.2023
Recreation Assistant
Carbon Recreation
02.2021 - 12.2023
None - Criminal Justice
Dawson Community College
High School Diploma - None
Carbon High School