MaKayla Shaw
Merritt Island,FL
Summary
Highly motivated, adaptable employee with strong work ethic and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Organized and motivated individual with excellent time management and organizational abilities. Seeking entry-level opportunities to enhance abilities and contribute to company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Pet Supermarket Inc.
Merritt Island, FL
08.2023 - 03.2024
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Customer Service Associate
Tire Kingdom
Merritt Island, FL
09.2022 - 03.2023
- Answered phone calls from customers promptly and courteously.
- Kept work area neat, clean, and well-stocked at all times.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Maintained knowledge of current sales promotions and new product releases.
- Resolved customer inquiries in a timely manner.
- Greeted customers and identified their needs.
- Responded to customer inquiries via phone, email and chat.
- Provided information about products and services available to customers.
Sales Associate
Bay Area Exotic Pets
La Porte, TX
09.2020 - 08.2022
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Implemented efficient protocols for store opening and closing
- Provided consistent and meticulous animal care during morning and afternoon shifts
- Demonstrated product features and benefits for customers' needs.
- Organized stockroom shelves according to size, color or style.
Games Attendant Lead/Trainer
Kemah Boardwalk
Kemah, TX
06.2019 - 08.2020
- Provided customer service by answering questions about game rules, prizes, and other related inquiries.
- Helped organize staff schedules to ensure adequate coverage during peak hours.
- Managed inventory of supplies including tokens, tickets, change cards.
- Performed minor repairs on arcade machines as needed.
- Greeted guests and provided assistance with game instructions.
- Assisted with training new employees on how to use the gaming systems properly.
- Assisted with restocking shelves with merchandise such as plush toys, candy.
- Restocked prizes and updated supply quantities in system, reporting to management on changes.
- Unloaded delivery trucks and conducted inventory management
Education
High School Diploma -
La Porte High School
La Porte, TX12-2020
Skills
- Inventory Control
- Multi-tasking strength
- Payment Processing
- Product Sales
- Excellent communication skills
- Problem-Solving
- Customer Service
- Strategic Planning
Certification
- Certified in Entrepreneurship and Small Business
References
References available upon request.
Timeline
Sales Associate
Pet Supermarket Inc.
08.2023 - 03.2024
Customer Service Associate
Tire Kingdom
09.2022 - 03.2023
Sales Associate
Bay Area Exotic Pets
09.2020 - 08.2022
Games Attendant Lead/Trainer
Kemah Boardwalk
06.2019 - 08.2020
High School Diploma -
La Porte High School
Similar Profiles
Brody YostBrody Yost
Senior Store Manager at Pet Supermarket Inc.Senior Store Manager at Pet Supermarket Inc.
Landon ParkerLandon Parker
Sales Associate at Pet Supermarket Inc.Sales Associate at Pet Supermarket Inc.
Kyden PitcherKyden Pitcher
Sales Associate at Pet Supermarket Inc.Sales Associate at Pet Supermarket Inc.
Jennifer SprayJennifer Spray
Senior Manager of Merchandise Finance at Pet Supermarket Inc.Senior Manager of Merchandise Finance at Pet Supermarket Inc.
Cody ClarkCody Clark
Treatment Plant Operator – Water Reclamation at City of TitusvilleTreatment Plant Operator – Water Reclamation at City of Titusville