Friendly and customer-focused professional with a knack for making customers feel welcome and attended to. Skilled in merchandising, payment processing, and store maintenance. Highly organized with excellent interpersonal skills.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Ulta
Richmond, VA
05.2024 - Current
Supported clientele by providing tailored product advice aligned with specific preferences.
Executed various sales tasks including cashiering, stocking shelves, inventory administration and customer service.
Greeted and established relationships with customers upon entry to store or salon.
Ensured that all displays were neat and organized at all times.
Created a positive shopping experience for each customer through effective communication skills.
Sales Associate
Kohl's
Richmond, VA
04.2022 - 04.2023
Welcomed and assisted customers while delivering exceptional customer service.
Built relationships with customers to encourage repeat business.
Developed interpersonal skills of the new hires by instructing them how to greet and interact with customers effectively during transactions, while overseeing their drawer balance at closing time.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Douglas S. Freeman High School
Richmond, VA
05-2024
Skills
Customer Engagement
Problem-solving
Intuitive Listener
Rapid Skill Acquisition
Critical Thinker
Leadership Experience
Effective Communicator
Demonstration Skills
Products knowledge
Event Planning
Accomplishments
Carol Robertson Award 23'-24' Jack and Jill of America Inc.
Affiliations
Richmond Chapter Teen President 23'- 24' Jack and Jill of America, Inc.
Mid-Atlantic Regional Teen Chaplin 21'- 22' Jack and Jill of America, Inc.