Makayla Story
Tremonton
Summary
Open communicator with calm, level-headed approach to managing routine needs and addressing special challenges. Committed to supporting coworkers and delivering exceptional customer service, fostering a positive and efficient environment. Ensured timely and accurate completion of tasks to enhance team collaboration.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Ace Hardware
Tremonton
08.2025 - Current
- Assisted customers with product selection and store navigation.
- Maintained inventory levels through regular stock checks and organization.
- Operated point-of-sale system for efficient transaction processing.
- Processed cash transactions efficiently at retail point of sale.
- Maintained accurate cash drawer and balanced daily sales reports.
- Monitored inventory levels and restocked merchandise as needed.
- Collaborated with team members to ensure smooth store operations.
- Verified identity documents when required for certain types of transactions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered phone calls, redirected inquiries, and provided customer service support.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Retail Sales Associate
Ridley's Family Market
Tremonton
02.2025 - 08.2025
- Assisted customers with product selection and store navigation.
- Maintained inventory levels through regular stock checks and organization.
- Operated point-of-sale system for efficient transaction processing.
- Managed daily inventory levels to ensure optimal product availability.
- Trained staff on safe handling and storage of produce items.
- Implemented best practices for inventory management and rotation.
- Maintained cleanliness and organization of produce displays and storage areas.
- Coordinated with team members to streamline daily operations and workflows.
- Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
- Assisted customers with product selection and special orders.
- Collaborated with team members to ensure efficient service flow.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Greeted customers in a friendly and professional manner.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Retail Sales Associate
Sportsman’s
Riverdale
10.2023 - 01.2025
- Assisted customers with product selection and store navigation.
- Maintained inventory levels through regular stock checks and organization.
- Operated point-of-sale system for efficient transaction processing.
Education
High School
Ogden, UTSkills
- Point-of-sale operation
- Cash register operation
- Cash handling
- Money handling
- Inventory management
- Retail sales
- Sales reporting
- Customer service
- Customer assistance
- Customer engagement
- Product knowledge
- Merchandising techniques
- Data entry
- Effective communication
- In-person communication
- Attention to detail
- Problem-solving
- Time management
- Teamwork and collaboration
- Team collaboration
- Training and development
- Friendly and outgoing
- Relationship building
- Problem solving
- Customer service
Languages
English
Full Professional
Timeline
Retail Sales Associate
Ace Hardware
08.2025 - Current
Retail Sales Associate
Ridley's Family Market
02.2025 - 08.2025
Retail Sales Associate
Sportsman’s
10.2023 - 01.2025
High School